An update regarding the current pandemic - April 22, 2020
Dear friends of UA,
We continue to monitor the COVID-19 situation. While our industry has been told that plant maintenance and treatments are considered essential, planting and transplanting are currently not considered essential. We are monitoring all of our professional guidance sites regularly and will advise on changes. In order to protect both our field crew and our clients, we are doing limited field work with extra safety protocols. Each job is evaluated to make sure we can get to and from the site, that we can work safely onsite, and that we can remove any wood that we generate safely. We have developed specific protocols for all of these issues, which we will discuss with you. We are also doing visits, estimates and consultations, again following protocols to assure that all of us are protected during any such interactions.
Governor Cuomo has set May 15th as the date for next review of the shelter in place order. We will continue to review our protocols daily and adapt them to allow us to safely do whatever work is permitted. We will be on the lookout for any changes and will notify you immediately as they occur. Many of our nurseries have performed root pruning on plants we had scheduled for planting, so they will be in the best possible condition to be dug, when it again becomes possible to plant.
We invite you to take a look at our special Earth Day 50 post on our website, focused on a few of our favorite trees. If you haven’t already, please join us on Instagram (@urban_arborists) and as always please contact us with any questions or concerns. We wish you and your family well during these trying times.
With gratitude,
Urban Arborists
An update regarding the current pandemic - April 8, 2020
Dear friends of UA,
We are closely monitoring the COVID-19 situation. While our industry has been told that plant maintenance and treatments are considered essential, planting and transplanting are currently not considered essential. We are monitoring all of our professional guidance sites regularly and will advise on changes. In order to protect both our field crew and our clients, we are not currently doing field work. We are, on the other hand, doing visits, estimates and consultations. We arrange them specifically with each client to assure that any visits for the latter are done in a way that keeps everyone safe and healthy.
We have set April 20th as the date on which we will review the situation with COVID-19 and the possibility and advisability of fieldwork. It is possible that we may be able to begin fieldwork slightly earlier depending upon conditions. We are monitoring these conditions daily. We will keep you informed of any and all changes as soon as they occur.
In the meantime, we will be posting regular tips and facts of interest that may help with your garden and its trees. You will find them to our website Journal and Instagram pages (@urban_arborists) and as always please contact us with any questions or concerns. We wish you and your family well during these trying times.
With gratitude,
Urban Arborists
A message regarding the current pandemic - April 2, 2020
Dear friends of UA,
The current situation with COVID-19 continues to be challenging for all of us. We at Urban Arborists take very seriously the risks to us all, and we want you to know that we are working proactively to serve and persevere.
Urban Arborists remains open as we are considered an essential business, and we will continue to provide our clients with our very best service.
Until further notice, UA will schedule estimate visits on a case by case basis. Whenever possible, we will access trees without passing through houses and we will be in communication via phone or video conference to do so. When we need to pass through houses, we will wear masks and Nitrile gloves. If we do meet in person, we will maintain social distance in all face-to-face interactions with clients.
Until further notice, UA office staff will be working remotely. We have set up systems to make this possible. We will continue to produce reports, evaluations and all other materials that we owe to our clients.
The UA field crew is taking this week off and we hope to be back next week. We will do our best to complete all scheduled work. As with our estimate and consult visits, whenever possible, we will access trees without passing through houses and we will be in communication via phone or video conference as needed. When we need to pass through houses, we will wear masks and Nitrile gloves. If the crew needs to wash their hands in the client’s house, the client will be asked first. If we do meet in person, we will maintain social distance in all face-to-face interactions with clients.
We appreciate your patience as we work at a reduced capacity at the current time.
With gratitude,
Urban Arborists
